Monday, January 16, 2006

Ferengi Nation

I've jumped to a conclusion: A person who tries to operate with integrity, placing honesty, good faith and fairness above profit is doomed in the modern American workplace.

This has weighed on me a bit, in my meditations looking back on my working life. As many of you know, I have spent much of the last 30 months without an income, and despite the dismissal of sane people everywhere, I'm still fairly convinced that a contributing factor to my continued employment status is because I made a mistake. I made the mistake of not lying; of not facilitating theft; and when retaliation came for not being "a team player," I made the mistake of not staying quiet about the whole thing. And, perhaps the biggest mistake of all? I resigned, rather than being placed in a paid state of limbo, where I may have been allowed to stay a while longer, but would never be given meaningful work, ever again.

I've worked at two Fortune 100 companies; what I outline above happened at the first one I worked for -- a job I was in for nearly seven years. In that time, I nearly doubled my salary, received two promotions and was known throughout the organization as a "go-to guy" on several mission-critical tasks. I gave presentations to the board; nearly all of the senior executives knew me by name. I was not even a member of management.

I was there when scandal struck the company -- I had the great, good fortune of having the same first name, and similar last name, of the exec in charge of corporate PR. I may have been the first person at HQ to know when one of our facilities was raided by federal authorities, because the switchboard forwarded the NYT reporter covering the developments to my voicemail, by mistake. This scandal took a few years to play out, but resulted in the largest ever fraud settlement to the USDOJ -- over $1 billion. Yep, billion, with a "B."

I had nothing to do with the scandal, itself -- had no knowlege of it, no understanding of it (at least as it was actually happening), nor did I play even an unwitting part in it. Still, when the final tab ends up topping $1 billion, you'd think that might rock the ship-of-state, in general. To be sure, heads did roll, but no one remotely close to my turf. The day the settlement was announced, the company's stock went up. And kept going up. If anything, the company's approach to its employees became even friendlier, more open, and more genuine. There was an air of "getting this behind us/bad apples, etc."

Enter nineteen hijackers, and a resultant economic slowdown. Gone were the days where guys like me could go to lunch, and after dessert and a handshake, have a brand new job, paying 15-20% more that what we were currently making. The rules changed. Critical remarks that were once welcomed in staff meetings were now shouted down. The culture evolved into one where the word "no" did not exist. Demands on employees became more unreasonable, petty and in some cases, frankly absurd. Finally, the requests I were given were unethical at best, larcenous at worst. I drew my line, and as I said, I paid for it.

The second, more recent Fortune 100 job -- the integrity issue was not as pronounced. An example: I was told to tell my customers that I owned whatever product the customer was interested in purchasing. Another: I was told that our technical support for our premium product line was U.S.-based -- not true for my customers -- only for business clients (to whom I could not sell anything, anyway).

I was raised to believe that hard work and honesty were two qualities that would always be prized and rewarded, but if I were raising children today, wouldn't it be negligent of me to explain to them the other side of that coin? That one must be prepared to turn a blind eye to cooked books, or outright theft?

So, now, a question: What's the biggest ethical issue you've encountered in your employment history? Did you stay? If not, were you pushed, or did you jump?
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6 comments :

Anonymous said...

I was asked to manage a campaign of some one whose voting record I had researched and knew was not serving his constituency, but voting in another's interest in return for a powerful post. I refused the job which would have been profitable and set me up for life. My kids are proud of me.

Anonymous said...

Hmmm-
I worked in a place not unlike your latest (in corporate culture) from '80 to '86. Other than the usual thorough padding of cost-plus contracts for DOD and various National and International Labs, I guess the biggest problem was the stock pumping. See, when the company was private, all the brass sold themselves shares at, oh, $1 a pop. Then, at IPO (~$3, iirc) a big bunch of swell press was released, the stock ran up to about $28 (where the employees were encouraged to buy), brass unloaded; reports about inability to ship came out... back to $2.50, brass buys back, lather rinse repeat.

I ended up being shown the door for declining to invest my IRA entirely in company stock, and because management was convinced that I was trying to organize the shop floor. The official excuse was "inability to effectively perform expected duties," which, technically was correct, as I had my right leg in a cast, and the Safety Officer would not let me on the floor with crutches.

Anyway, good riddance, although the pay was real good...

minusp, too lazy to look up his blogger ID...

Anonymous said...

I worked at a place where I was regularly called stupid and lazy. I ended most days in tears, particularly after spending 8 hours on my feet and being yelled at for doing something incorrectly when I hadn't been shown how to do it in the first place. I learned later that they would hire pretty much anyone, and many of their employees were afraid to say anything about how they were being treated in fear of losing their jobs. I quit after about 3 months, but part of me wishes I could have stood up to the management. However, I heard that a number of people left after I did, and to this day the company runs Help Wanted ads in the local paper at least twice a month. Take that, ya bastards!
I have to say I admire your integrity JP, and I just know an awesome job awaits you as a karmic reward :)

Anonymous said...

I was an office manager/admin/receptionist in a small (5 person) company. The owner was all ego, very eccentric, and completely amoral. I was a notary, occasionally handy for the business. He brought me a stack of documents one day with his wife's signature all over them, wanted me to notarize them. I refused, saying it violated my oath as a notary. He was incredulous and bullying and I still refused, arguing "what's the point of having notaries at all, if their stamp of validity can be compromised?" I held my ground, and quietly began job-hunting.

Anonymous said...

I was the director of clinical trials for the dept. of psychiatry at a major university for several years. I'd overseen the safety trials and done the data for the mouse studies, and we'd moved into Phase III. Underwriting the research was a large grant from the Big Pharma corp. whose drug we were doing one of the clinical trials on (you need at least 2 that substantiate similar conclusions in order to be considered by the FDA). While we got promising results in safety and animal studies, in human clinical trials, we were not seeing any statistically significant differences between the placebo group and the medication group. This did not jive with the numbers the corp. had in its possession. I asked to see their raw data, and they refused. They never came out and told me directly to change my data, but they continued to imply that the investigators had improperly conducted the study, that I was improperly compiling the data, and that the fault could not possibly have been in their own in-house trials.

BTW, the drug is on the market, has been for nearly 7 years, and is now realized for the dud it is.

Pen Ultimate said...

Thanks to everyone for sharing their tales of workplace woe.
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